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Maine Service Enterprise

Points of Light Service Enterprise logo

Maine Commission for Community Service logo

Increase your organization's bottom line and impact by effectively engaging volunteers

Service Enterprise is the ability of a not-for-profit organization to look at internal staff capacity in a new way and leverage skilled volunteers to expand that capacity to achieve mission. 

A nationally certified Service Enterprise organization typically benefits from

  • Outperforming similar organizations on all measures of organizational capacity
  • Increased human resource capacity with limited additional expense
  • Significant increase in volunteer hours contributed annually
  • Retooled operations that intentionally use skilled volunteers
  • Community needs better addressed through organizational growth
  • Ability to take programs to scale


The Maine Commission for Community Service and Service Enterprise Trainers help organizations realize these benefits through assessment, training, and coaching.

Interested in Service Enterprise certification

Your nonprofit can access innovative training and consulting support to become a service enterprise and achieve results similar to those outlined above.  Through a multi-month engagement with a local Hub or the Maine Commission for Community Service, your nonprofit organization will move through a change management process that will result in more effectively leveraging the time and talents of volunteers and lead to greater impact.

 Your organization will receive:

  • A thorough assessment of your existing organizational capacity and volunteer engagement practices
  • Up to 16 hours of training to assist in re-tooling the roles and ways in which your organization engages volunteers
  • Individualized consulting to address unique organizational opportunities and challenges

Statewide certification signifying your organization's commitment to ensuring that the time and talent of volunteers are appropriately leveraged to meet the social mission of your organization.

Ready to get started

For more information about how yout can become a Service Enterprise or receive a national certification for Service Enterprise, contact:

In Penobscot County:  
Shirar Patterson, United Way of Eastern Maine, (207) 941-2800
Jesse Moriarity, United Way of Eastern Maine, (207) 941-2800 

In Franklin County:
Lisa Laflin, United Way of TriValley Area, (207) 778-5048 

In Kennebec or Somerset Counties: 
Elizabeth Barron, United Way of Mid-Maine, (207) 873-0686
Jennifer Olsen, LocalFirst Group, LLC, (207) 447-5801 

In York County: 
Jason Ketterick, United Way of York County, (207) 965-3359
 Michelle Surdoval, York Community Service Association, (207) 351-8234

For Lake Associations or other environmental nonprofits:
Cheryl Daigle, Maine Lakes Society, (207) 817-3360
Maggie Shannon, Maine Lakes Society 

For nonprofits in Cumberland, Androscoggin, Sadahoc and adjacent counties:
Jan Kearce, Lift360, (207) 699-4493
Carol Aten, Lift 360, (207) 699-4545
Suzanne Austin, Lift360, (207) 699-4623
Anne Schink, ABS Consulting,  (207) 799-3312

For all other counties in Maine: 
Maryalice Crofton, Maine Commission for Community Service, (207) 624-7792
Michael Ashmore, Maine Commission for Community Service, (207) 624-7792
Pam Zeutenhorst, Envision Prosperity, (207) 356-0073
Laurel Koepke, Midcoast Hunger Prevention Program, (207)725-2716 x19