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Certificate in Management of Volunteers

(Registration opens 4/1/2017)
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Developed and offered by the Maine Commission for Community Service, this course is designed for everyone responsible for designing, implementing, or sponsoring volunteer programs. As the basic course, it is built around the novice level competencies for managers of volunteers. It also is a good refresher for anyone re-entering the field or individuals who expect to take on leadership roles in their communities or agencies.

How it works

The course runs for 6 weeks and is offered at least twice a year -- once in the spring and once in the fall. Dates for each year are listed below.

Individuals register, participate in a course orientation, and then work at their own pace through the six modules. During the course, there are no specific meeting times. Students who learn best within a framework may want to set up a study group of peers and meet regularly to discuss assignments.

The course is open to anyone with internet access. Students who complete the course are issued a certificate by the Maine Commission for Community Service. Hardcopy certificates are mailed to anyone within the USA. Electronic certificates are issued to students outside the USA.


The course consists of 6 modules and takes about 30 hours (5 hours per module) to view the online presentations, read assignments, complete and submit journals, and take quizzes.

  • Module 1: Overview of Managing Volunteers
  • Module 2: Supervision and Human Resources - Part 1
  • Module 3: Supervision and Human Resources - Part 2
  • Module 4: Program Management and Operations
  • Module 5: Managing Risk - Part 1
  • Module 6: Leadership and Advocacy

Participants will need to have strong, reliable internet connections. These will be tested during the course orientation that proceeds the start of each 6-week session. Orientation also covers navigation inside the course and how to submit assignments.


$120 US dollars. Payment must be received before course begins.  
Discounts may be available through Maine associations of volunteer managers or other Commission partners or promotions.  For information on current discounts (if any), email

Note that payment will be made to the Maine Volunteer Foundation which is the nonprofit partner of the Maine Commission for Community Service.

2017 Schedule 

  • CLOSED. Winter 2017: Feb. 6 - March 31, course is in session. Registration closes January 30, 2017. 
    Mandatory course orientation: January 31, 2017 at 9 am and 4 pm. (Choose time slot. Only need to attend one.)  
  • Spring 2017: May 8 - June 30, course is in session.  Registration closes May 3, 2017
    Mandatory course orientation: May 5 at 9 am and 4 pm. (Choose time slot. Only need to attend one.) 
  • Fall 2017: September 27 - November 22, course is in session. Registration closes September 20, 2017
    Mandatory course orientation: September 25 at 9 am and 4 pm. (Choose time slot. Only need to attend one.)

Special sessions can be arranged for groups/organizations with at least 12 participants. Contact the Maine Commission for Community Service ( to discuss details.

Refund Policy

Registrants may withdraw from the course up to 7 days before the session opens and receive a 90% refund. Anyone who withdraws within the 7 days before the course starts will receive a 75% refund. Students who start the course but do not complete will not receive a refund.


When registration is open, use THIS LINK to go to the registration site. Course registrations typically are open for 8 weeks before the cut-off (close) date.


Contact the Maine Commission for Community Service, 105 State House Station, Augusta, ME 04333